From The Wall Street Journal
Glynis Martin, a 56-year-old New York social worker, started struggling to keep up with her credit-card bills about five years ago as the mortgage on her Bronx apartment ate up most of her paycheck.
Pretty soon debt-collection calls became routine for her, and in January, Midland Funding LLC sued Ms. Martin in Bronx County Civil Court for $4,524.84.
“I just couldn’t make ends meet and pay off those cards,” she says. “I would have paid them what I could. It seems like they just went straight to court.”
The strategy worked: Midland won a default judgment against her for $5,957.46 after Ms. Martin didn’t show up for the first court date. She is paying $60 a month.
On the same day the company sued Ms. Martin, it filed 109 other cases to recover delinquent debt in Bronx County Civil Court, part of the 4,279 cases filed there since the start of this year.
The average amount of money Midland sued to collect on one day was $2,069. None of the borrowers sued that day had lawyers, and only 10% showed up in court at all.
Across the nation, there is a surge in lawsuits against people who aren’t paying their bills, driven by the debt-buying industry that has boomed in the past three years as a sea of souring loans and credit-card obligations have become cheaper and cheaper to buy amid hard economic times.
Handing debt over to collectors is an important step in cleaning up the financial system, but the explosion in lawsuits—many for small sums—creates problems for the legal system. “There exists a real danger that the courts will be perceived as mere extensions of collection agencies,” says Thomas Donnelly, an associate judge in Cook County, Ill.
There are no nationwide figures available, but a survey of 20 judges across the nation by The Wall Street Journal yielded anecdotes of court calendars choked with debt-collection suits. For example, Judge Donnelly says he has heard as many as 400 cases a day, filed by debt buyers, debt collectors and their attorneys who have often lugged their filings to his courtroom in crates.
Midland, the company that sued Ms. Martin, is a unit of San Diego-based Encore Capital Group Inc., which buys distressed debt—loans on which borrowers have stopped making payments—for a few pennies on the dollar and often sues to collect. Encore says it filed 245,000 lawsuits last year, and nearly half its $487.8 million in gross collections came from legal actions. That is down from the 474,000 suits it filed in 2008, when the financial crisis created an explosion in bad debt. But Encore expects the number of lawsuits to climb this year because of the sluggish economy.
J. Brandon Black, chief executive of Encore, says suing is the only way his company can recover money in many collection cases. “We always prefer to speak with our consumers directly and work with them to create an arrangement that retires their account,” he says. “Unfortunately, we rarely have the chance.” Only 6% of Encore customers respond to a letter, and only 18% respond to a phone call, he adds.
In the 1990s and early 2000s, U.S. consumers went on a colossal spending binge, fueled by easy credit. Total debt outstanding on credit cards rose to $1.9 trillion in 2007 from $475 billion in 1993. When the economy began contracting three years ago, millions of Americans stopped making their loan payments. Lenders have written off $3.2 trillion in consumer debt of all type since September 2007, according to Mark Zandi, chief economist of Moody’s Analytics. That tally includes home mortgages, auto loans and student loans in addition to credit-card debt.
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The big explosion in lawsuits is coming not from lenders but from firms who buy debt. The four largest publicly traded debt buyers—Encore, Asta Funding Inc., Asset Acceptance Capital Corp. and Portfolio Recovery Associates Inc.—purchased $19.6 billion in distressed debt last year. They typically recover three times what they spend buying debt, according to the Association of Credit and Collection Professionals, a trade group.
If the economy bounces back next year, profits at Encore and other debt buyers are likely to rise as collections improve, analysts say. “There’s still a lot of distressed paper for sale, their collections are good and should only get better, so I’m expecting 2011 and beyond to be a good time for them,” says Mark Hughes, an analyst with SunTrust Robinson Humphrey.
Wall Street has taken notice. J.C. Flowers & Co. LLC, the private-equity firm, has a 24% stake in Encore. BlackRock Inc. owns 6.9% of Portfolio Recovery Associates, a Norfolk, Va., company. In October, the company reported its highest quarterly revenue ever.
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Employees in Encore’s Midland subsidiary work with outside law firms to file debt-collection suits. Midland has a proprietary computer system called “You’ve Got Claims” that generates unsigned affidavits. In these documents, which are signed and submitted to the court, employees attest that borrowers owe the amount of debt that Midland is suing to collect.
In a deposition filed as part of a civil lawsuit against Midland, employee Ivan Jimenez testified that he signs 200 to 400 affidavits a day. The percentage of documents checked for accuracy against other records is “very few and far between,” he says. “As far as what I deal with, they just come from the printer as far as where we get them.”
U.S. District Judge David A. Katz ruled last year that the debt-collection company violated federal and Ohio laws by trying to collect $4,516.57 in credit-card debt using a phony affidavit. The company certified that the debt was genuine “based entirely” on the printout, rather than personal knowledge of the debtor, the judge concluded.
He refused a request to throw out the lawsuit, which won class-action status. Judge Katz wouldn’t comment on specifics of the case, though he says it shows that lawyers for borrowers should “be more diligent in looking to the underlying documentation” for debts being pursued by collectors.
Mr. Black of Encore, Midland’s parent company, says he wouldn’t comment on pending litigation. However, he emphasizes that “Midland had not misstated the amount of the debt.”
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The article Boom in Debt Buying Fuels Another Boom—in Lawsuits is here